Privacy notice

Privacy Notice


1. Introduction

At Raqwani Medicals, we are committed to protecting the privacy of our customers. This Privacy Notice explains how we collect, use, and share personal information when you visit or make a purchase from our website.


2. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Such as your name, email address, phone number, and shipping address.
  • Account Information: When you create an account, we collect your username and password.
  • Payment Information: Including credit card numbers, billing addresses, and other payment details required to complete your purchase.
  • Order Information: Details of your purchases, including product names, prices, and order history.
  • Technical Data: Such as IP addresses, browser type, device information, and pages viewed, collected through cookies and other tracking technologies.

 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process your orders, deliver products, and provide customer service.
  • Account Management: To create and manage your account on our website.
  • Payment Processing: To securely process payments for purchases.
  • Marketing and Promotions: To send you promotional materials and updates, if you have opted in to receive them.
  • Website Improvement: To enhance and optimize the performance of our website, and to analyze usage patterns.
  • Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.


4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist in payment processing, order fulfillment, and delivery services.
  • Legal Authorities: If required by law, we may disclose your information to government agencies or other entities for legal or regulatory purposes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We do not sell your personal information to third parties.


5. Data Security

We implement a variety of security measures to protect your personal information, including encryption and secure payment processing. However, no data transmission over the internet can be guaranteed to be completely secure, and you use our website at your own risk.


6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information.
  • Data Deletion: You may request the deletion of your personal information from our systems, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions in any such communications.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze website traffic, and provide personalized content. You can adjust your cookie preferences through your browser settings.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.


9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.


10. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the updated notice will take effect immediately upon posting. We encourage you to review this page regularly to stay informed about how we protect your personal information.